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The positive impact on customers, staff, and business outcomes prompted countless "big name" U.S. companies to adopted and practice Servant-Leadership. Pockets of UW-Madison practice this leadership style as well. Learn the core principles of Servant-Leadership and how to practice it within your organization, which can lead to significant improvements in staff outlook, customer satisfaction, and organizational success.
Learning Outcomes: 1. Understand Servant-Leadership as a transformational leadership style by building mutual trust and staff empowerment 2. Flip top-down, autocratic management into one of service to staff and staff to customers 3. Learn the 10 characteristics of a servant leader, enabling you to implement Servant-Leadership in your organization or context
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Amanda Aegerter (conferences@ohr.wisc.edu)
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Official Course Website
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No upcoming events.
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