Often people need a gentle nudge to remind them about completing action items. Leaders need to check to ensure that action is taking place as agreed. The check can be an E-mail or phone call to the point person or a meeting devoted to checking on progress. Not checking may send a message that not much action is really expected.
Tip: Every goal and action item needs a "point person." This person is responsible for reminding everyone of action items connecting people to their work and following up with colleagues to make sure the work has been completed. The point person also reports on results.
[See article, What to do at a check meeting]