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Competency Areas for the "Fully Prepared to Engage" Program:

It is expected that participants in the program will improve their knowledge and skills in the following seven competency areas:
  • Systems Thinking: Understanding the inter-relationship of organizational elements within a complex whole.
  • Innovative Problem-Solving: Being able to approach difficult challenges in creative ways, so we may find solutions at times that have been previously intractable
  • Participant Engagement: Catalyzing stakeholders in a given issue to bring their best resources, skills, and talents to a given work setting or societal challenge
  • Convening and Facilitating Groups: Bringing together groups to meet and deliberate in collaborative conversations about meaningful issues
  • Conflict Management: Facilitating an interest-based process through which meaningful conflicts are surfaced, discussed and effectively managed (if not resolved).
  • Change Management: Shepherding a process of organizational and personal transition through significant changes in workplace processes, structures, technologies, and relationships
  • Organizational Development: Building and developing appropriate structures, roles, and communication infrastructures through which an organization can assess its capacity to address challenges associated with its mission
As participants progress through the four levels of the program, they will acquire deeper understandings of how to apply their knowledge and skills in increasingly complicated contexts. They will have opportunities to demonstrate this knowledge at each assessment milestone within the Program, using portfolio evaluation approaches that provide opportunities to creatively express their learning in a manner appropriate with the work they seek to perform.

Overview of Development Levels

The following chart lists the FP2E program's four levels of professional development and the learning opportunities/ courses within those levels, the type of course, and the number of instructional hours designated for that level.  Click on the competency level title to learn more and/or Register.

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Development Level

Course Description

Competency (Level 1): Achievement of basic skills and knowledge expectations in a given competency area



Courses for Fall: 

A 10-hour, 6-week course will provide an overview of the core concepts, tools and processes in public engagement, including the IAP2 Spectrum, various key models (e.g., AmericaSpeaks, Public Conversations Project, World Café) and projects (e.g., Great Bear Rainforest Compact, Bridgewater Waste Site Project, UW Re-Accreditation Process), at various levels of size, scope, and complexity. Participants will be asked to focus on personal projects in this area, form ‘action learning teams’ as an element of the course, and explore initial applications to real projects.

Another 'Level 1' pathway is achieved through participation in UW-MANIAC learning events


Fluency (Level 2): Achievement of a more complete level of knowledge and skill in a given area, coupled with a sustained application of such competency over time




As an aspect of the Level 1 course, participants will be encouraged to join the Public Participation Learning Community (PPLC) and the Community Partnership Outreach Network (CPO). These ongoing learning communities offer critical support infrastructures for continuing learning and implementation of public engagement concepts. Level 2 will essentially occur within the structures of the PPLC and CPO networks, with accountability and reporting measures still to be determined. Participants will focus on specific projects and skills applications in a variety of UW and non-UW contexts, collaborating with colleagues for continued growth and development.

In order to develop skills in innovative problem-solving and system thinking, people are encouraged to participate in the UW-MANIAC Design Team, creating, coordinating, and evaluating UW-MANIAC learning events. Classes listed at the left are also beneficial at Level 2


Mastery (Level 3): Achievement of a higher order level of knowledge and skill in a given area, sustained over time, and demonstrated in a variety of supervisory situations and applications




Participants take an intermediate level course that builds upon the core models for dialogue and deliberation and enhances participants’ skills and knowledge in a variety of areas. Key competencies relate to assessment, design, planning, facilitation of group processes (both large and small-scale), and an understanding of complexity and aspects of Integral Theory. Participation in Journey of Facilitation and Collaboration (JOFC) is quite useful at this level, as is participation in the Integral Theory/ Spiral Dynamics Learning Community. The Focus on Facilitation Learning Community and other courses pertaining to leadership (e.g., Six Sigma training) could also be part of one’s learning contract for fulfilling Level 3 expectations.


Mastery in Leadership (Level 4): Providing sustained leadership in a demonstrated mastery of skills and knowledge of a given competency area, including effective modeling and teaching to staff subordinates and colleagues.

At this level, participants are expected to exercise leadership in demonstrating and sharing their capacities around real challenges facing the UW. This may occur by working on a number of key projects (e.g., APR, strategic planning, major program development), through mentoring others at Level 2 and 3, or by teaching classes related to developing this capacity in others throughout the community. Level 4 applications could also embrace the Wisconsin Idea, sharing our resource in partnership of the State.

The Level 5 Engaged Leadership Community and the Quilters Learning Community are both excellent and important structures that help facilitate learning at this level.


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Community through respect & civility. Excellence through diversity. Success through learning.
Learning and Talent Development
Office of Talent Management, Office of Human Resources
University of Wisconsin-Madison
Suite 5101 -21 N Park Street - Madison, WI 53715
Contact our office at 608.262.7107
Email: Registrations2@ohr.wisc.edu

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