How To Use This Site

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Harry Webne-Behrman

How to use this site


Glossary of terms

Site Bibliography


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Thrive@UW-Madison: Building and Managing Work Relationships
July 25, 2018, 1:00 - 4:00 pm
21 N Park Street, Room 5045

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To Get What You Want, You Have to Talk About it: Employee's Role in the Performance Management Process
July 23, 2018, 1:00 - 4:00 pm
21 N Park Street, Room 1106/1108

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Thrive@UW-Madison: Exploring Creativity and Innovation
July 31, 2018, 9:00 am - 12:00 pm
21 N Park Street, Room 5045

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Hostile and Intimidating Behavior Prevention Training
August 2, 2018; 2:00 - 3:30 pm
Ingraham Hall, Room 220

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Thrive@UW-Madison: Expanding Self-Knowledge to Adapt and Thrive
August 2, 2018, 9:00 am - 12:00 pm
21 N Park Street, Room 5045

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Introduction to Plain Language
August 6, 2018, 1:00 - 2:30 pm
21 N Park Street, Room 1106

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Thrive@UW-Madison: Creating Inclusive Work Environments
August 7, 2018, 9:00 am - 12:00 pm
21 N Park Street, Room 5045


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Thrive@UW-Madison: Communicating Effectively for Authentic Collaboration
August 9, 2018, 1:00 - 4:00 pm
21 N Park Street, Room 5045

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Creating and Communicating Your Goals Workshop
August 14, 2018, 10:00 am - 12:00 pm
21 N Park Street, Room 5045


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Thrive@UW-Madison: Building and Managing Work Relationships
August 14, 2018, 1:00 - 4:00 pm
21 N Park Street, Room 5045

NEW! Register Today!
Thrive@UW-Madison: Thriving in a Time of Change
August 16, 2018, 1:00 - 4:00 pm
21 N Park Street, Room 5045

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Hostile and Intimidating Behavior Prevention Training
August 21, 2018; 10:00 - 11:30 am
21 N Park Street, Room 1106


NEW! Register Today!
Thrive@UW-Madison: Expanding Self-Knowledge to Adapt and Thrive
August 22, 2018, 9:00 am - 12:00 pm
21 N Park Street, Room 5045

NEW! Register Today!
Thrive@UW-Madison: Creating Inclusive Work Environments
August 28, 2018, 1:00 - 4:00 pm
21 N Park Street, Room 5045

New! Register Today!
Thrive@UW-Madison: Communicating Effectively for Authentic Collaboration
August 30, 2018, 9:00 am - 12:00 pm
21 N Park Street, Room 5045

NEW! Register Today!
Hostile and Intimidating Behavior Prevention Training
September 11, 2018; 2:00 - 3:30 pm
21 N Park Street, Room 1106

New! Register Today!
Thrive@UW-Madison: Building and Managing Work Relationships
September 13, 2018, 1:00 - 4:00 pm
21 N Park Street, Room 5045

NEW! Register Today!
Hostile and Intimidating Behavior Prevention Training
September 17, 2018; 2:00 - 3:30 pm
Signe Skott Cooper Hall, Room 2309


New! Register Today!
Thrive@UW-Madison: Communicating Effectively for Authentic Collaboration
September 18, 2018, 9:00 am - 12:00 pm
21 N Park Street, Room 5045

NEW! Register Today!
Thrive@UW-Madison: Creating Inclusive Work Environments
September 20, 2018 9:00 am - 12:00 pm
21 N Park Street, Room 5045

NEW! Register Today!
Hostile and Intimidating Behavior Prevention Training
September 26, 2018; 10:00 - 11:30 am
Ingraham Hall, Room 220


NEW! Register Today!
Thrive@UW-Madison: Exploring Creativity and Innovation
September 26, 2018, 9:00 am - 12:00 pm
21 N Park Street, Room 5045

NEW! Register Today!
Thrive@UW-Madison: Expanding Self-Knowledge to Adapt and Thrive
October 4, 2018, 1:00 - 4:00 pm
21 N Park Street, Room 5045

NEW! Register Today!
Hostile and Intimidating Behavior Prevention Training
October 10, 2018, 1:00 - 2:30 pm
Ingraham Hall, Room 220

NEW! Register Today!
Thrive@UW-Madison: Building and Managing Work Relationships
October 10, 2018, 1:00 - 4:00 pm
21 N Park Street, Room 5045

NEW! Register Today!
Thrive@UW-Madison: Thriving in a Time of Change
October 16, 2018, 8:00 am - 12:00 pm
21 N Park Street, Room 5045

New! Register Today!
Hostile and Intimidating Behavior Prevention Training
October 18, 2018; 10:00 - 11:30 am
21 N Park Street, Room 1106


NEW!
Register Today!
Thrive@UW-Madison: Exploring Creativity and Innovation
October 18, 2018, 1:00 - 4:00 pm
21 N Park Street, Room 5045

NEW! Register Today!
Introduction to Plain Language
October 23, 2018, 10:00 - 11:30 am
21 N Park Street, Room 5045

NEW! Register Today!
Hostile and Intimidating Behavior Prevention Training
October 24, 2018; 9:00 - 10:30 am
Signe Skott Cooper Hall, Room 2309


New! Register Today!
Thrive@UW-Madison: Creating Inclusive Work Environments
October 25, 2018, 9:00 am - 12:00 pm
21 N Park Street, Room 5045

NEW! Register Today!
Thrive@UW-Madison: Communicating Effectively for Authentic Collaboration
November 6, 2018, 1:00 - 4:00 pm
21 N Park Street, Room 5045

NEW! Register Today!
Hostile and Intimidating Behavior Prevention Training
November 8, 2018; 2:00 - 3:30 pm
Ingraham Hall, Room 220


NEW! Register Today!
Thrive@UW-Madison: Expanding Self-Knowledge to Adapt and Thrive
November 8, 2018, 1:00 - 4:00 pm
21 N Park Street, Room 5045

NEW! Register Today!
Thrive@UW-Madison: Exploring Creativity and Innovation
November 14, 2018, 9:00 am - 12:00 pm
21 N Park Street, Room 5045

NEW! Register Today!
Hostile and Intimidating Behavior Prevention Training
November 15, 2018; 3:00 - 4:30 pm
Signe Skott Cooper Hall, Room 2309


NEW! Register Today!
Thrive@UW-Madison: Creating Inclusive Work Environments
November 27, 2018, 9:00 am - 12:00 pm
21 N Park Street, Room 1106

NEW! Register Today!
Write with Plain Language
November 30, 2018, 2:30 - 4:30 pm
21 N Park Street, Room 1106

NEW! Register Today!
Hostile and Intimidating Behavior Prevention Training
December 4, 2018; 9:00 - 10:30 am
21 N Park Street, Room 5045


NEW! Register Today!
Thrive@UW-Madison: Thriving in a Time of Change
December 6, 2018, 1:00 - 4:00 pm
21 N Park Street, Room 5045

NEW! Register Today!
Design with Plain Language
December 7, 2018, 9:00 - 11:00 am
21 N Park Street, Room 1106

NEW! Register Today!
Thrive@UW-Madison: Building and Managing Work Relationships
December 13, 2018, 9:00 am - 12:00 pm
21 N Park Street, Room 5045

 

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Volunteer Tutors Needed

Cultural Linguistic Services, within the Office of Talent Management, is in need of tutors to help UW-Madison employees develop their learning in areas such as: English language, literacy (English and Spanish), writing, math, and other subjects. Scheduling and meeting locations are flexible. To become a tutor, complete an application or contact Jzong Thao at jzong.thao@wisc.edu.

R UWell?
Learn about UWell- the comprehensive wellness initiative aiming to advance the health and well-being of the entire UW-Madison community.

Do you have an upcoming event?
If you are interested in requesting to have an event registration posted on the Office of Talent Management Site, please complete your event information ​HERE.


The WiGrow program is an engagement effort aimed to increase the positive impact of student employment through supervisor and student employee conversations.
 

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8 Steps For Conflict Resolution

The following process is useful for effectively managing conflict in your workplace, in relationships, or in other situations where you have an interest in seeking a negotiated solution. These steps won't guarantee an agreement, but they greatly improve the likelihood that the problems can be understood, solutions explored, and consideration of the advantages of a negotiated agreement can occur within a relatively constructive environment. They provide useful strategies to consider that reduce the impacts of stress, fears and "surprise" factors involved in dealing with conflict.

  1. "Know Thyself" and Take Care of Self
    Understand your "perceptual filters," biases, trigger
    Create a personally affirming environment (eat, sleep, exercise)
  2. Clarify Personal Needs Threatened by the Dispute
    Substantive, Procedural, and Psychological Needs
    Identify "Desired Outcomes" from a Negotiated Process
  3. Identify a Safe Place for Negotiation
    Appropriate Space for Discussion/ Private and Neutral
    Mutual Consent to Negotiate/ Appropriate Time
    Role of Support People (Facilitators, Mediators, Advocates), as needed
    Agreement to Ground rules
  4. Take a Listening Stance into the Interaction
    "Seek first to understand, then to be understood" (Covey)
    Use Active Listening skills
  5. Assert Your Needs Clearly and Specifically
    Use "I-messages" as tools for clarificatio
    Build from what you have heard - continue to listen well
  6. Approach Problem-Solving with Flexibility
    Identify Issues Clearly and Concisel
    Generate Options (Brainstorm), While Deferring Judgmen
    Be open to "tangents" and other problem definition
    Clarify Criteria for Decision-Making
  7. Manage Impasse with Calm, Patience, and Respect
    Clarify Feeling
    Focus on Underlying Needs, Interests, and Concern
    Take a structured break, as needed
  8. Build an Agreement that Works
    Review "Hallmarks" of a Good Agreement
    Implement and Evaluate - Live and Learn
false false false EN-US X-NONE X-NONE

The following process is useful for effectively managing conflict in your workplace, in relationships, or in other situations where you have an interest in seeking a negotiated solution. These steps won't guarantee an agreement, but they greatly improve the likelihood that the problems can be understood, solutions explored, and consideration of the advantages of a negotiated agreement can occur within a relatively constructive environment. They provide useful strategies to consider that reduce the impacts of stress, fears and "surprise" factors involved in dealing with conflict.

  1. "Know Thyself" and Take Care of Self
    Understand your "perceptual filters," biases, trigger
    Create a personally affirming environment (eat, sleep, exercise)
  2. Clarify Personal Needs Threatened by the Dispute
    Substantive, Procedural, and Psychological Needs
    Identify "Desired Outcomes" from a Negotiated Process
  3. Identify a Safe Place for Negotiation
    Appropriate Space for Discussion/ Private and Neutral
    Mutual Consent to Negotiate/ Appropriate Time
    Role of Support People (Facilitators, Mediators, Advocates), as needed
    Agreement to Ground rules
  4. Take a Listening Stance into the Interaction
    "Seek first to understand, then to be understood" (Covey)
    Use Active Listening skills
  5. Assert Your Needs Clearly and Specifically
    Use "I-messages" as tools for clarificatio
    Build from what you have heard - continue to listen well
  6. Approach Problem-Solving with Flexibility
    Identify Issues Clearly and Concisel
    Generate Options (Brainstorm), While Deferring Judgmen
    Be open to "tangents" and other problem definition
    Clarify Criteria for Decision-Making
  7. Manage Impasse with Calm, Patience, and Respect
    Clarify Feeling
    Focus on Underlying Needs, Interests, and Concern
    Take a structured break, as needed
  8. Build an Agreement that Works
    Review "Hallmarks" of a Good Agreement
    Implement and Evaluate - Live and Learn
Community through respect & civility. Excellence through diversity. Success through learning.
Office of Talent Management
Office of Human Resources
University of Wisconsin-Madison
Suite 5101 -21 N Park Street - Madison, WI 53715
Contact our office at 608.262.7107
Email: Registrations2@ohr.wisc.edu

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